Terms & Conditions — SONAV HOME

Last Updated: August 7, 2026

Welcome to SONAV HOME. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. About Our Website

SONAV HOME operates this online store to provide customers with home, kitchen, bathroom, storage, and lifestyle products.

Throughout these Terms, the words “we,” “us,” “our,” and “SONAV HOME” refer to SONAV HOME. The terms “you” and “customer” refer to the person accessing or purchasing from our website.

2. Use of Our Website

By using this website, you agree that:

You will provide accurate and complete information when placing an order.
You will not use the website for unlawful or fraudulent purposes.
You will not attempt to interfere with or damage the website.
You will not misuse our content, branding, images, or intellectual property.

We reserve the right to restrict or terminate access to the website if these Terms are violated.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, actual product colors, appearance, size, packaging, or minor details may vary slightly due to:

Screen and device settings
Lighting conditions
Manufacturer changes
Product updates or packaging changes

We reserve the right to correct errors or update product information when necessary.

4. Product Availability

All products are subject to availability.

We reserve the right to:

Limit the quantity of products available for purchase.
Discontinue products.
Cancel an order if a product becomes unavailable.

If we cancel an order after payment has been received, an applicable refund will be issued.

5. Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors and may cancel an order if a significant pricing error has occurred.

Any applicable shipping charges will be displayed during checkout.

6. Orders

Placing an order does not automatically guarantee acceptance of the order.

We reserve the right to accept, reject, or cancel an order for reasons including:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Incorrect customer information
Delivery restrictions

If an order is cancelled after payment, the applicable amount will be refunded.

7. Cash on Delivery

Cash on Delivery (COD) may be available for selected products and locations.

COD availability depends on courier coverage and other operational factors.

We may contact customers to verify COD orders before dispatch.

Repeated refusal of COD orders or delivery attempts may result in restrictions on future COD orders.

8. Shipping and Delivery

Orders are processed and delivered according to our Shipping Policy.

Estimated delivery times are provided for guidance and may vary due to circumstances outside our control.

For complete information, please refer to our Shipping Policy.

9. Returns and Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy.

Customers should review that policy before placing an order.

10. Payments

We use available third-party payment providers and payment methods supported by our store.

We do not directly store complete payment card details on our website.

Payment transactions may be subject to the terms and policies of the relevant payment provider.

11. Intellectual Property

All content available on the SONAV HOME website, including:

Logo
Brand name
Product descriptions
Images
Graphics
Website design
Text
Other original content

is owned by or licensed to SONAV HOME unless otherwise stated.

You may not reproduce, copy, modify, distribute, or commercially use our content without prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment providers, shipping companies, analytics tools, advertising platforms, or other service providers.

Your use of third-party services may also be subject to their respective terms and policies.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be:

Available without interruption
Error-free
Free from technical issues
Free from viruses or other harmful components

We may temporarily suspend or modify the website for maintenance, updates, or other operational reasons.

14. Limitation of Liability

To the extent permitted by applicable law, SONAV HOME will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.